Privacy policy

Privacy Policy – Jars of Love

Last updated: October 8, 2025

Jars of Love operates this store and website to provide you with a curated shopping experience. We are powered by Shopify, which enables us to deliver the Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with us, use our Services, or make purchases. By using the Services, you consent to the practices described herein.

 

  1. Personal Information We Collect
    We may collect the following categories of personal information:

  • Contact Information: Name, address, email, phone number.

  • Financial Data: Credit card details, billing/shipping addresses.

  • Account Info: Login credentials, preferences.

  • Transaction Info: Purchases, returns, order history.

  • Device/Usage Data: IP address, browser type, interactions with the site.

  • Communications: Emails or chats with our support.

 

2. How We Collect Information

  • Directly from you when you make purchases or create an account.

  • Automatically via cookies and tracking tools.

  • From Shopify and other service providers.

 

3. How We Use Your Information

  • Fulfill orders and deliver products.

  • Process payments and prevent fraud.

  • Communicate with you (e.g. support, updates).

  • Send marketing (you may opt out).

  • Improve our Services and personalize your experience.

  • Comply with legal obligations.

 

4. How We Share Your Information
We may share your information with:

  • Shopify and its affiliates (hosting, payments, analytics).

  • Third-party providers (shipping, marketing, support).

  • Legal authorities if required by law.

  • In case of business sale, merger, or acquisition.

 

5. Shopify Relationship
Shopify powers our store and processes much of your data. To understand how Shopify handles your data, visit their Privacy Policy.

 

6. Your Rights
Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your data.

  • Object to or restrict data processing.

  • Request data portability.

  • Opt-out of marketing communications.

To exercise your rights, contact us at: orders@jarsoflove.co.za

 

7. Data Security and Retention
We implement industry-standard measures to protect your data. However, no online transmission is 100% secure. We retain your data as long as necessary to provide Services, comply with laws, and enforce agreements.

 

8. Children’s Data
Our Services are not directed to children under the age of 18. We do not knowingly collect data from children.

 

9. International Transfers
Your data may be transferred and stored outside your country. If applicable, we use legal mechanisms like Standard Contractual Clauses for such transfers.

 

10. Third-Party Links
We are not responsible for the privacy practices of third-party sites linked from our Services.

 

11. Changes to This Policy
We may update this Policy from time to time. Changes will be posted on our website with an updated date.

 

12. Contact Us
For questions, rights requests, or complaints: